Frequently Asked Questions

We are dedicated to providing you with the best in customer service. Below are the answers to many of the most common questions. If your questions are not answered here, please feel free to contact the facility and speak to our Self Storage Manager.  Also visit our and Storage Tips Page for more information.

How long do I have to sign up for?

We offer month to month leases, meaning no long term contracts and no commitment.  All units are set up on Auto-Pay with a credit or debit card.  No cash or checks are accepted.

When can I get to my belongings?

At our facility our gate access hours are from 6:00 am to 9:00 pm, 365 days per year (weather permitting). Our office hours currently are 10am-5pm Monday-Friday.

How much notice to vacate must be given before I move out?

All units are set up on Auto-Pay with a debit or credit card, so it is important to give notice PRIOR to your card running for the next month.  A 10 day notice to move out is best.   If you call our staff (prior to your card running) they will reduce that time to suite your needs.  It is usually best to move out by your normal due date. Full details on the vacating policy will be provided for you at the time of move-in.

Do you offer Moving Vans?

Sorry No, but there are plenty of truck rentals in Bend. 

How can I make a payment?

All units are set up on Auto-Pay on a credit or debit card.  No Cash or Checks are accepted.  If any of your card information changes (including exp date) please contact us to update your card information.  Your card info is encrypted in our system, so even we cannot see if once it is entered.  

Be sure to update your Contact Information so if for some reason your card does not run on the due date, we can notify you Prior to incurring a late fee.

What sizes do you have and how much do they cost?

Our "Drive Up" Unit sizes range from 5x5 all the way up to 12x30.    Our "Interior Access" units range from 5x5 up to 10x15.  Note: There is high demand for storage (and living accommodations) in Bend Oregon.  In general "The larger the storage unit, the higher the demand".  Visit Unit Prices, and call for availability.

What forms of payment do you accept?

 All units are set up on Credit and Debit cards only.  No Cash, No Checks.

Do you sell Locks, Packing and Moving supplies?

Yes, we sell high quality locks, Tape, and Dust Covers (Bend is a dusty place).

How do I calculate how much storage space to rent?

Note:  All Unit Sizes provided are the over-all size, not the net interior size (In general; subtract 6" off the width and 8" off the length to get the approximate net size).

In general, it is quite common for tenants to underestimate the size of their storage needs.  Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.  

I am new to Bend. Is Powers Road Self Storage conveniently located considering rush hour

Our facility is at the corner of Powers Road and Parrell Road which is in the south east end of town.  Powers Road is a short east/west road that connects to the Hwy 97.  Is does not experience much rush hour traffic.

In general we have found Bend to be an easy town to get around, but most "East/West" routes do experience rush hour traffic.